You Run Tests, We Purify Water

Founded in 2001 in Salt Lake City, Utah, our journey began with importing systems from Europe, evolving in 2006 to exclusive USA manufacturing with components from local partners. Today, our systems feature advanced design elements and undergo a proprietary assembly process, delivering superior water solutions nationwide.

Industries We Serve

Research and Medical Labs

Electronics Productions & Prototyping

Optics Manufacturing

Car Washes

Pharmaceutical Research and Manufacturing

Sterilization

Sterile Environment Manufacturing

Your Trusted Partner

We go beyond being suppliers, serving as water production partners by ensuring uninterrupted operations through attentive maintenance, care, and routine service. At General Water Technologies, we are passionate about building partnerships and committed to excellence in every aspect of water purification.

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Frequently Asked Questions

How do you help prevent costly down time to lab analyzers?

System downtime is mitigated through unique issue resolution procedures, 24/7 technical phone support for troubleshooting, backup emergency bypass, and emergency service in 24 hours or less.

We are getting inconsistent results from our lab water system. How does your system improve output?

Our multi-step purification process follows best industry practices for removal of ionic contaminants AND bacterial growth. These practices are reinforced through client interaction and understanding. We're committed to ensuring your confidence in our systems, confidence that should be bolstered through empirical data and results.

What is considered Type I or pure water?

Type I water, also referred to as Clinical Laboratory Reagent Water (CLRW), deionized (DI), or ultra-pure, is water that meets the standards necessary for use in the lab environment. While there is no set or specific body established to govern or regulate all lab environments, the College of American Pathologists (CAP) has established standards for ultra-pure water which can be reviewed on the internet. If you're curious about General Water systems ability to meet a standard or specification, give us a call!

What is Annual Recertification?

The Annual Warranty Recertification is a comprehensive assessment and service that extends the GWT 100% parts and labor warranty. This is the same warranty provided during the initial startup and integration of your GWT analyzer feed system. The recertification service includes installation of all needed consumables and also provides a new 1-year certificate of water quality, which attests that the water meets or exceeds CAP/CLSI Type I water standards.

How do you prevent bacteria buildup?

Continuous recirculation, UV treatment, and final filter technology ensure an ultra-pure and bacteria-free water.

How does Osmosis work?

The Science Behind Reverse Osmosis

How should a GWT Ultra-Pure Water System be maintained?

Our systems should be maintained by authorized technicians and/or operators through continuous vigilance. Noting the carbon filter integrity and final water quality will alert the user to changes or conditions that need to be addressed (replacement of the filters or mixed-bed deionizer tanks).

What standards do GWT water systems meet?

GWT meets or exceeds all common standards for ultra-pure water. Including but not limited to ASTM, CAP/NCCLS, NCCLS/CLSI, USP 20, Type I, Type II, and Type III.

Do you make drinking water filtration systems?

No, they are designed to a much higher specification, with the needs of specialized equipment in mind. In fact, the water from our systems is so pure that it is missing many of the common trace minerals that give the best drinking water that crisp taste.

How long have you been in business?

General Water Technologies is a family-owned, third-generation operated business incorporated in 2001.

What is Type I Water?

Type I & Type II Water

What if my water purification system isn’t working?

Make sure the system has power. Also, if you may have had a power spike or brownout, follow the instructions to power the unit down and restart. If this doesn’t resolve your problem call us at 1-888-586-5654 and we will get your system back up and running for you. If you have a system other than a GWT system: Try powering your system down and restarting. If this doesn’t resolve your problem you will need to contact the manufacture for assistance, or talk to our sales and support staff to get a more reliable water purification system installed.

How do I know which of your products fit me best?

Based on the outcome you desire, and our extensive experience, GWT can recommend the system and components to provide the ultra purified water to insure your results.

Where do I buy replacement cartridges for your water systems?

All orders for replacements parts and consumables can be sent to orders@genwater.com. If you need a parts catalog, submit your request to the same place!